ORDERING

To place an order, simply browse our website and add the desired items to your shopping cart. Once you’re ready to checkout, follow the prompts to enter your shipping and payment information. After completing the checkout process, you’ll receive an order confirmation email with details of your purchase.

Once an order has been placed, we strive to process and ship it as quickly as possible. Therefore, changes or cancellations may not always be possible. If you need to make a change, please contact our customer support team immediately for assistance.

SHIPPING

We offer Free shipping on all orders. However, if you need express delivery or overnight shipping, you’ll have to pay extra charges. Shipping costs and delivery times vary depending on your location and the selected shipping method. You can find more details about our shipping options on the checkout page.

Yes, we offer international shipping to many countries worldwide. International shipping rates and delivery times may vary depending on the destination. Please note that additional customs fees or duties may apply, which are the responsibility of the recipient.

Yes, once your order has been shipped, you’ll receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you may return it within 60 days of receipt for a refund or exchange, provided the item is in its original condition and packaging. Please refer to our Returns Policy for more information on eligibility and instructions.

Once we receive your returned item, it may take 1 – 3 weeks for us to process the return and issue a refund or exchange. You’ll receive an email notification once the return has been processed.

Product Information

Many of our products come with manufacturer warranties for defects in materials and workmanship. Please refer to the product description or contact our customer support team for specific warranty information on individual items.

Yes, we only sell authentic products sourced directly from authorized retailers and distributors. We stand behind the authenticity of all the products we offer on our website.

Account Management

You can create an account by clicking on the “Sign In” or “My Account” link at the top of our website and following the prompts to register. Creating an account allows you to track your orders, save your shipping addresses, and manage your preferences.

If you’ve forgotten your password, you can reset it by clicking on the “Forgot Password” link on the login page. Follow the instructions to reset your password, and a reset link will be sent to the email associated with your account.

Contact Us

You can contact our customer support team via email at info@topamericanfootwwears.com or by filling out the contact form on our website. Our team is available to assist you with any questions or concerns you may have.

Our customer support team is available 7 days in a week from 7am to 11pm to assist you with any inquiries. We strive to respond to all customer inquiries promptly and efficiently.

Yes we do have a physical store location. Our Store is located at 2411 Santa Clara Ave Alameda, CA 9450. However, you can shop our full range of products conveniently on our website.